Tell us what you need
Contact Gold IPTV Support
Share your device, player, and the exact problem. Do not include passwords or full playlist URLs in the first message.
Get a useful answer faster
Include your device model, operating system, player name, approximate time of the issue, and whether it affects one stream or everything. This lets support separate a local setup problem from an account or source issue.
- Device and operating system
- Player name and version
- Exact error message
- One channel or all channels
- Wi-Fi or Ethernet
Protect your account
Never publish M3U URLs, server usernames, passwords, or device portal credentials. The support email displayed on this development site is a placeholder and must be replaced before launch.